Adore’s Retail and Consumer Packaged Goods (CPG) vertical delivers an end to end array of services across the retail value chain from Vendor Management, Planning, Supply Chain activities to Store and multi-channel offerings. Our involvement in the industry has ranged from Improving supply chain efficiency, streamlining store operations, managing merchandise, maximizing customer loyalty to conceptualizing, building and managing eCommerce capabilities. This is apart from Adore’s documented strengths in offshore based IT services for the Retail Industry - Application Development and Maintenance, Assurance, Implementation and enhancement services across new and legacy technology platforms.
Operating on minimal tolerances, the retail industry faces challenges similar to those in other industries. The only difference is that they combine together to put a great deal of pressure on retailers in today's modern economy. With a fast-paced society and faster-paced technological changes, customers want new, different, and customized goods and that too without delay. The critical risks that the retail industry is facing today are:
- Shortening product life cycles
- Managing multi channel operations
- High demand volatility
- Extended supply chains
- Production offshoring
- Increasing lead times
- Pricing pressures
- Lost sales and brand erosion due to stock outs
- Highly competitive and margin sensitive industry
At Adore, we understand the challenges and the risks a retailer faces in this emerging world of seamless trade. As a solution to these problems, we provide end-to-end order management solutions encompassing customer management, order management, location management, purchase management, pricing/discounts, and billing/invoicing.
We have been involved in providing the entire spectrum of service offerings to our Retail and CPG customers - Improving supply chain efficiency, streamlining store operations, merchandising, customer solutions, eCommerce lifecycle price management, enterprise solutions, RFID and product lifecycle management.