Account and user management:

Rate Management:

• Billing Increment
• PEAK & OFF-PEAK rates
• Expiry of rates;
• Import Rate sheet
• Rate-sheet Simulator

LCR

Gateway Management:

• Multiple Provider supported
• Multiple gateway supported

Billing Reports and Invoice management:

• CDR (Admin,Agent,Customer)
• Calls Report
• Profit & loss report(Admin,Agent)
• Traffic Report
• Search Criteria for reporting
• Export report to PDF & CSV
• Invoice generation

Calling Features:

• PC-Phone
• Device-Phone
• Phone-Phone
• PC-PC
• Device-Device
• Call Recording
• Follow me through Access Number

Addiotional Features:

• Multi currency support for Balance Announcement
• Auto Recharge
• Signup
• Email activation to verify customer email address.
• User Validation support for admin
• Data Base backup and Restore Facility
• Export data into XML or CSV

Calling Card

• Pin base calling card
• Pinless calling card

Gateway Supported:

• Quintum
• cisco

IVR Management:

• IVR prompts( balance,destination, credit time)
• Customize IVR in Multilanguage

DID Support:

• DID incoming
• Manage DIDs for customer with different criteria
• Phone to PC
• Reports